Friday, February 20, 2009

2003: Troubleshooting Microsoft Shared Fax

After user been given correct permission, you may still need to add fax to user's Printer and Faxes manually

Places to check:
Printers and Faxes > right-click on Fax > Properties
Printers and Faxes > double-click on Fax > Fax Console > Tools > Fax Service Manager >
right-click on "Fax (Local)" > Properties

Problem:
Error "The fax server is blocked for outgoing faxes" on client
Solution:
Make certain that your archive path is correct and that "Disable submission
of new outgoing faxes" is not checked on the Fax service Manage General tab
Source:
www.tech-archive.net/Archive/Windows/microsoft.public.windows.server.sbs/2004-03/7521.html

Problem:
How limit user(s) who can use the fax
Solution:
On Server, open Fax Properties > Security, remove Everyone then add user(s)
allowed to print. The downside (on Remote Desktop Sessions) is, Fax still appears
on not-allowed user's Printer list though they cannot print to it.
UPDATE: Removing Everyone and adding specific user WON'T work
To prevent user from using shared fax, go to server when fax resides and open:
Accesories \ Communication \ Fax Service Manager \ Fax (Local) Properties \ Security \ remove Everyone and add specific users allowed

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